Refund policy
30-Day Return Policy
Last Updated: [09/19/2023]
At Quiet Work, we are committed to providing you with high-quality products that meet your expectations. We understand that sometimes issues may arise, and we want to make your return and refund process as seamless as possible.
Eligibility for Returns
You may return items purchased from Quiet Work within 30 days of the purchase date. We will cover the cost of return shipping if your return meets any of the following criteria:
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Misprint: If you receive an item with a printing error, please contact us, and we will promptly arrange a return and refund.
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Wrong Size: If you receive an item with the incorrect size, we will gladly accept your return and provide a refund or exchange.
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Wrong Color: If the color of the received item does not match your order, you are eligible for a return and refund.
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Our Responsibility: If we make an error in your order or if there is a defect in the product that is our responsibility, we will accept returns and offer a refund or replacement.
Non-Eligible Returns
Please note that we do not accept returns or offer refunds for the following reasons:
- Customer Error: If you ordered the wrong size, color, or design, we cannot accept offer refunds. Please ensure your order details are accurate before completing your purchase.
24-Hour Window for Customer Errors
If you realize you made an error in your order (e.g., wrong size, color, or design) within 24 hours of placing your order, please contact us immediately. We will make every effort to accommodate your request for a full refund or order correction during this time frame.
How to Initiate a Return
To initiate a return, please follow these steps:
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Contact our customer support team within 30 days of your purchase date, specifying the reason for your return.
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Await instructions and a prepaid shipping label (if eligible for a return).
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Ship the item(s) back to us using the provided instructions and label.
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Once we receive your return and inspect the item(s), we will process your refund or exchange accordingly.
Contact Us
If you have any questions or need assistance with your return or refund, please don't hesitate to contact our customer support team.
Policy Changes
We reserve the right to update or modify this return and refund policy at any time. Please check this page regularly for the most up-to-date information.
Thank you for choosing Quiet Work. We appreciate your trust in our products and services.